With the rapid expansion of TELUS International’s business, including multiple acquisitions and new delivery centers, there was mounting pressure on the Talent Acquisition team to provide timely and accurate talent data. The manual process of investigating each line of business, analyzing salaries, assessing candidate experience, and factoring in human capital information was cumbersome and inefficient.
Company leadership quickly recognized a need: a modern approach to aid the company’s ability to make informed decisions about where and how to best recruit suitable candidates and what to expect in each market. In their search for specific solutions, they were introduced to Horsefly’s Global Labor Market Data. At that time, few companies provided this type of data, and those that did were significantly more expensive.
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